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Server Error 500 on logout

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5 months 4 weeks ago #3875 by michael
Replied by michael on topic Server Error 500 on logout
OK, your host customized the error log output...

500 error on a header, on logout. I'll run some tests.

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4 months 1 week ago #3982 by karimlo
Replied by karimlo on topic Server Error 500 on logout
I have been using this extension ( plugin) on a couple of websites. Most of them work fine. There is one website that is giving me some hard time with this plugin.
The website is on the same host, plan, and settings as all the other Joomla sites.
When I am in the admin doing some work then I click on a link/menu link, I get a 500 Error immediately. I wait some time click back, and in many times retype the settings again, and after couple attempts, I get to the other page. It is pretty annoying and bad for business...
But I also have another pretty BAD experience when navigating on the site... I click on a link and in 80% of the time, I get a 500 error as a visitor not even logged in.

After disabling the plugin, everything works great and pretty fast 100% of the time....

What is the deal with this specific case... I have no clue how to troubleshoot it, either.

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4 months 1 week ago #3984 by michael
Replied by michael on topic Server Error 500 on logout
That's rough.... 500 errors are hard to track down because they don't usually leave a log indicating what the issue is. Have you looked at the logs?

The plugin operates like this. On the frontend, it exits as soon as the frontend is detected (JFactory::getApplication()->isSite()) - so it should not affect front-end usage in any way.

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1 week 12 hours ago #4178 by Traveller
I still have no idea what is causing this Error 500 on logout from the backend. None of the posts above seems to help me. Does anyone know how to fix this annoying problem?
Also, I note on the Joomla Extensions website that the latest version is 3.14, which was last updated on 7 October 2019. However, when I download the latest version I ger v 3.16.3 which is the same version What is the correct version number?

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1 week 5 hours ago #4179 by michael
Replied by michael on topic Server Error 500 on logout
The JED used to poll the extension website to get the latest version - but they don't do that anymore. The correct/current version is 3.16.3.

If you had an error message, it would be helpful to determine the issue. Without it, I would be stabbing in the dark as to the cause. 500 is a response that can mean anything....without an error, it's useless.

Even turning on display_errors in php.ini may be helpful - even turning it on temporarily to discover an actual error message would be useful.

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6 days 18 hours ago #4180 by Traveller
I posted comments on the error situation in Post 3875 above, some 5 months ago. You kindly responded by saying you would do some tests. I have not heard whether those tests revealed anything useful. Here is the error log output once again:
mysite.co.uk [Mon Jan 13 09:47:03 2020] [error] [client 86.149.74.42:0] malformed header from script 'index.php': Bad header: 404 Not Found
Previously, you said that the error had been modfied by the server.
I do not have a php.ini file at top level.

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