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Frequent automatic logging out from the administration panel

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9 months 1 week ago #3852 by sylwekb
Joomla 3.9.8, php 7.1.15
What can cause a frequent automatic logout from the administration panel? I click on anything and log out.
The session time in the configuration is set to 120 minutes and so much should last the session. It should not log out of the system during this time.

Can the following add-ons be the reason for automatic logout admin panel?
AJAX - EU e-Privacy Directive ajax
System - EU e-Privacy Directive
System - EU e-Privacy Directive Geo IP

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9 months 1 week ago #3854 by michael
Visiting a frontend where you haven't accepted cookies will delete all cookies. Try using separate browsers to test this functionality.

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9 months 1 week ago #3858 by sylwekb
Thank you very much. Indeed, I forgot to approve the agreement.

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2 months 6 days ago #4188 by tobogonius
Hello! I got to bump this subject again.
I got the same issue, but do not visit a frontend at the same time. Even if i would - since I wasnt finished setting the Plugin up, I do not get a visible Cookie-notice yet. Hence I cannot accept it.
Do you have an idea, if this is related to missing administrator-cookies, and how to solve this?


Greets!
(Joomla 3.9.8, php 7.2.25)

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2 months 6 days ago - 2 months 6 days ago #4189 by sylwekb
Check and complete the plugins below, if you need to clear the browser and Joomla cache. Click accept from the front side. I have updated Joomla to version 3.9.14. It works for me.
AJAX - EU e-Privacy Directive ajax
System - EU e-Privacy Directive
System - EU e-Privacy Directive Geo IP
Last edit: 2 months 6 days ago by sylwekb.

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2 months 6 days ago - 2 months 6 days ago #4190 by tobogonius
Thank you for your prompt response.
Unfortunately I dont know, how to follow your advice.
As I try to configure the named plugins, I am already logged out, and I havenĀ“t found a way to disable them to prevent that.
I would accept on front page, but the Cookie-message is not shown to me.

Unfortunately I have just taken over the administration of the website, and am an absolute Joomla-Newbie.

-- EDIT --
Just managed to protect cookies from being deleted by an additional Firefox-Plugin, so i could deactivate the Plugin for now.
Last edit: 2 months 6 days ago by tobogonius.

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