I Agree button not working

Hi,

I can't get the 'I Agree' button to work on one of my sites - www.stmarysnewross.org - although the 'I Decline' button is working fine.

If I click 'I Agree' and ignore the fact that the message is still being displayed and just browse the site as normal, the message disappears and the module appears to show that I have accepted cookies - however most users will just see that the message doesn't disappear and will click 'I Decline' to get rid of it.

Can some please tell me how to fix this?

Thanks!

Just to say, I followed the steps outlined here: www.richeyweb.com/forum/eu-e-privacy-dir...-not-working-anymore - but still not working. I created both an Accepted Cookies and a Declined Cookies user group.

My other sites that are using this extension work fine straight out of the box (no new User Groups, changes to Access Levels, etc).

Any help very much appreciated.

Hi Michael,

That plugin is enabled and always has been. This is only a recent problem - since around the end of September.

Thanks.

Hi,

Thanks for your reply Michael - I only saw it now.

I have checked the error console in both Firefox and Chrome - in FF it shows this:
Request to access cookie or storage on “ platform.twitter.com/widgets/widget_ifra...%3A%2F%2Fwww.xxx.com ” was blocked because it came from a tracker and content blocking is enabled.

and in Chrome it shows this:
A cookie associated with a cross-site resource at twitter.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at www.chromestatus.com/feature/5088147346030592 and www.chromestatus.com/feature/5633521622188032 .


These errors are the same regardless of whether I accept cookies (and then refresh the page) or decline cookies.

I have a number of sites that are now due a Joomla upgrade but I'm reluctant to do so in case the Analytics code suddenly stops working on them too.

Many thanks for any help.