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Cannot remove cookies in production site

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2 months 1 week ago #1010 by danielecr
danielecr created the topic: Cannot remove cookies in production site
Hello!
Here again to ask some help.

After trying the extension locally, with mamp, everything was ok, in particular I had cookies set by 192.168.2.1 (the mamp pc in the lan) which were removed after clicking on "remove cookies" on the site.

So I transferred all in the production site, now cookies are set by mydomain.com, but after clicking on "remove cookies" the cookies are not deleted :(

All the settings are the same for local nad production site; what can be wrong?

Thank you

Daniele

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2 months 1 week ago #1012 by rwadmin
rwadmin replied the topic: Cannot remove cookies in production site
If it was me - I'd copy the production site to the mamp server, and disable extensions one-by-one until the problem goes away. That will identify the problem extension and we can move forward from there.

Start with system plugins, that makes the most sense.

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2 months 1 week ago #1013 by danielecr
danielecr replied the topic: Cannot remove cookies in production site
Hi thanks for the reply.
The local site is already a copy of the production site (files and database).
Extensions enabled on production site are the same as that in local site.
I think of a server configuration..but I don't know where to check.

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2 months 1 week ago #1014 by michael
michael replied the topic: Cannot remove cookies in production site
It's either in the php.ini or the apache site config

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2 months 1 week ago #1015 by danielecr
danielecr replied the topic: Cannot remove cookies in production site
Do you know what should I look at/ask for?I'm on shared hosting.

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2 months 1 week ago #1016 by michael
michael replied the topic: Cannot remove cookies in production site
Shared hosting... there probably won't be anything you have control over.

How much do you pay monthly?

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