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Doesn't work, same Joomla site, different domain name

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2 years 7 months ago #1779 by saraheagle
Doesn't work, same Joomla site, different domain name was created by saraheagle
Hello, thanks for this extension, it's great.

However, I do have an issue on memoryinbeds.org.uk/mib-home (MiB). The buttons are not clickable, so you cannot accept or decline cookies.

This domain name and another domain name www.carersinbeds.org.uk (CiB) are both one Joomla site. I just load a different template / modules according to the domain name.

On the CiB site, the Cookie acceptance works perfectly. Until sometime recently it worked on the MiB one too.
(I did try adding memoryinbeds.org.uk to the plugin "Cookie Domains" to see if that would make it work, but it did not.)

Hope you can help,
Thanks :)

Oh, and I checked memoryinbeds.org.uk/mib-home?option=com_ajax&format=json as per another post, and the message seems OK.

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2 years 7 months ago #1784 by michael
Replied by michael on topic Doesn't work, same Joomla site, different domain name
You need to publish the module to all pages. I searched your page HTML and the module is not present. The plugin cannot operate without all parts available.

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2 years 7 months ago #1788 by saraheagle
Replied by saraheagle on topic Doesn't work, same Joomla site, different domain name
It's there, can you not see it at the bottom of every page?
I have attached a screenshot.


Thanks for getting back in touch so quickly
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2 years 7 months ago - 2 years 7 months ago #1792 by michael
Replied by michael on topic Doesn't work, same Joomla site, different domain name
That isn't the module - it's the plugin ribbon output.

The module is (by default) named mod_eprivacy and must be enabled in the module manager, assigned to a position, and assigned to all pages.
Last edit: 2 years 7 months ago by michael.

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2 years 7 months ago #1809 by saraheagle
Replied by saraheagle on topic Doesn't work, same Joomla site, different domain name
I don't have an extension of any sort with "geo" in the title.


I have these four EU e-Privacy Directive extensions


Thanks Michael
Sarah
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2 years 7 months ago #1812 by michael
Replied by michael on topic Doesn't work, same Joomla site, different domain name
The module will (by default) be named "mod_eprivacy"

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