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500m Error after Update

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4 months 3 weeks ago #2169 by Chris
Chris created the topic: 500m Error after Update
Hi, after updating the e-privacy Module/plugin, the site showed 500 Error. There must be something problematic with the new geoIP software. After disabling the GeoIP in the code, the site worked again. I`m a little afraid to update next time, cost me 2 hours to fix the problem ... Can you have a look and check the code?

I can give you the site details if you like via PM.

Thanks a lot, a great plugin in general.

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4 months 3 weeks ago #2172 by michael
michael replied the topic: 500m Error after Update
I had to rename the geoip because it conflicted with another software called geoip which was already in the JED. Sorry about the 500 error. Disabling it is the correct course of action.

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4 months 3 weeks ago #2181 by Chris
Chris replied the topic: 500m Error after Update
So, how to do the update of another site? Is it sufficient to disable the GEOID Plugin to avoid the 500 error? Or what else is to prepare?

Thanks!

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4 months 3 weeks ago - 4 months 3 weeks ago #2186 by danielecr
danielecr replied the topic: 500m Error after Update
Just uninstall the geoip plugin (by Michael Richey), which is the old plugin.
DO NOT UNINSTALL THE EPRAVICYGEOIP PLUGIN, IT'S THE NEWEST ONE.
Last Edit: 4 months 3 weeks ago by danielecr.
The following user(s) said Thank You: michael

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4 months 3 weeks ago #2190 by michael
michael replied the topic: 500m Error after Update
It is sufficient to disable, suggested to uninstall (danielecr was correct)

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4 months 3 weeks ago #2212 by scocam
scocam replied the topic: 500m Error after Update
I to have the same issue with 500 error, how can I uninstall a plugin is I cannot access Joomla back end because of the 500 error, I search for a plugin geoip but found nadda.

I ended up re-installing from back just to get the site online again.

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