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White screen when accept(I Agree) Cookies

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4 months 2 weeks ago #2448 by jan
jan created the topic: White screen when accept(I Agree) Cookies
Hello,
Nice package!

Installed and activated the plugins.
Placed the module on a position.

The text is at the module position as it should be.

When choose "I Decline" i can reconsider, so that is working fine.

But when i choose "I Agree" a white(empty) screen shows up and the website is gone. No errors.
At the moment that the cookie "plg_system_eprivacy" is set the problem is there.
When i remove the cookie the site is showing up again.

Using latest Joomla version and latest plugin version and standard Protostar template

Any idea?

Regards, Jan

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4 months 2 weeks ago #2457 by michael
michael replied the topic: White screen when accept(I Agree) Cookies
Do you have any system error logs indicating an error?

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4 months 1 week ago #2467 by Dietmar
Dietmar replied the topic: White screen when accept(I Agree) Cookies
Hello, I have the same problem. If I delete the cookie "plg_system_eprivacy", the page is displayed.

As an error I get:
Warning: require_once (.... / libraries / joomla / document / html / renderer / head.php): failed to open stream: No search file or directory in ...... templates / .. ./error.php on line 42 (where: require_once (JPATH_LIBRARIES. '/ joomla / document / html / renderer / head.php');)

And:
Fatal error: require_once (): Failed opening required '/...../libraries/joomla/document/html/renderer/head.php' (include_path = '.: / Usr / lib / php7.1') in. ..... templates /.../ error.php on line 42

Is there a solution to that?

Oh, by the way, a great tool.
Thank's, Dietmar

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4 months 1 week ago #2468 by jan
jan replied the topic: White screen when accept(I Agree) Cookies
With my site i have to disable all the plugins from ACMAILING to get it work.

The first error:

Fatal error: Call to undefined function acymailing_get() in /home/u7968*******l/public_html/move2be/plugins/acymailing/calltoaction/calltoaction.php on line 24

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4 months 1 week ago #2469 by Dietmar
Dietmar replied the topic: White screen when accept(I Agree) Cookies
Hello Jan, thanks for your info: yes, then it works for me too.
The problem is that I need ACMailing.
Is there a solution where ACMailing is running and it still works?

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4 months 1 week ago #2471 by jan
jan replied the topic: White screen when accept(I Agree) Cookies
Michael has to answer this question, i think.

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