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8 months 1 week ago - 8 months 1 week ago#2579by Nick
Nick created the topic: 503 (Service Unavailable)
I think I might have found a bug.
Running Gantry5 with a custom template (loosely based on Helium) (could be the issue)
Installed eprivacy -> enabled -> setup working perfectly
Installed Headtag -> enabled -> setup working perfectly
-- In this situation, everything is working perfectly --
However, when placing Joomla in "Offline" mode (or) Maintenance Mode causes some strange issues.
1. If it is your first visit you can not close the modal popup.
3. but this expereince is scetchy at best (reports from users that this has unpredicitable results)
4. You can recreate the issues by "reconsidering cookies" but only on the frontend login
5. Once login and in the normal menu structure plugin functions as usual
The result of login in is a reload of the offline page
Console Returns 2 Items:
Failed to load resource: the server responded with a status of 503 (Service Unavailable) "index.php :: 1"
Failed to load resource: the server responded with a status of 503 (Service Unavailable) "/index.php?option=com_ajax&plugin=eprivacy&format=raw&method=accept&consent=1.10&country=not+detected :: 1"
The Return for the second link returns the word "true" and only this.
Note: Disabling eprivacy - everything functions as it should
Hey Michael - not trying to cause issues or increase workload.
Our situation is that we are in development of a few sites at the moment and we tend to use the offline status during development and we understand how "useless" this would be on a site that is offline.
The point for us is when we login to develop or show clients progress we sorta need everything working as it should be. Of course, we can enable and disable the module as needed however our clients will review progress without notifying us and can't get past this section (or) the privacy requirement is there. I hope you understand why we have brought this up.
I guess the best solution for us would be to disable this only on the index.php(offline) - but not sure if this is possible.
Thanks for getting back to me and I understand that this might be a one-off - was only hoping for an easy fix!
michael replied the topic: 503 (Service Unavailable)
Making it disable itself when the site is offline is the easy fix. The problem is that in order to log in, you must have cookies - so if your goal is to show the site to clients, you're starting them off with an already-logged-in system.
I wrote another plugin to facilitate that, it's called "System - Offline". It works like my AdminExile plugin, there's a key you add to the URL which takes the site out of offline mode and allows a user to browse the site while NOT logged in.
So, if I update eprivacy to disable itself in offline mode, when used in conjunction with the System - Offline plugin, you can have the best of both worlds. Offline mode that works, then visitor can see the eprivacy/gdpr message. The offline plugin is free, so I'm not trying to up-sell.