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not working anymore

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6 months 2 weeks ago #2645 by zegenrijk
zegenrijk created the topic: not working anymore
Hello,

My EY e-Privacy Directive is not working anymore. A while ago it was working (and chanching module to 'public' i see the module. Latest version 3.10.13 Joomla 3.9.1.

I read this post, maybe also my solution, but in the post it's not named how to solve: www.richeyweb.com/forum/eu-e-privacy-dir...-not-being-refreshed

I can send the domeinname directly.

Regards Michel

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6 months 4 days ago #2662 by cbruno
cbruno replied the topic: not working anymore
Hello,

I have the same problem with the same joomla version. Currently happens the one described in the link www.richeyweb.com/forum/eu-e-privacy-dir...-not-being-refreshed

There are some solution?
I can also send my domain.

Regards

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4 months 2 weeks ago #2816 by zegenrijk
zegenrijk replied the topic: not working anymore
In the beginning of this post i had contact with Michael to investigate, but in the new year i heared nothing anymore...

I wanted to find a solution. I got it working again. How to?

- I created beside the "Accepted Cookies" group a "Declined Cookies" group (in the same way described in the documentation.
- In the plugin "System - EU e-Privacy Directive" on the tab Advanced i set:
View level: Accepted Cookies
Declined Cookies Access Level: Declined Cookies

Note: i have not assigned the Decline Cookies access level to any module/plugin (i only created the group).
I use Page Ribbon display type (but also Joomla Module works too)

Hope this helps others!

Regards Michel
The following user(s) said Thank You: escabe

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3 weeks 4 days ago - 3 weeks 4 days ago #3840 by escabe
escabe replied the topic: not working anymore
Thank you so much zegenrijk!! You saved my day!!! :silly:

Yes, it seems to be a problem when leaving in blank the field "Declined Cookies Access Level:" in the plugin "System - EU e-Privacy Directive" --> "Advanced" tab.

The solution for me was to create and configure the adicional "Declined Cookies" group & access level as you posted.

Regards
Last Edit: 3 weeks 4 days ago by escabe.

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