SSL Labs ScoreHSTS Preloaded

Log in to participate

There is no cost to join RicheyWeb, and membership is a requirement to submit bug reports and participate in the support forums.

× EU e-Privacy Directive needs your help!

A free extension like this survives only by reputation. You can help by submitting a review in the Joomla Extension Directory. Please take the time to make a review by clicking on the link below (opens in a new window)

Gantry template failed to load

2 years 6 months ago #2807 by rogernclarke
I've installed the EU e-Privacy Directive extension and followed all instructions, but on enabling the plugin and visiting the front-end of my website, if I accept cookies then I get the following error message on a white screen "Failed to load 'rt_notio' template: Please install Gantry 5 Framework!".
If I decline cookies then the site works fine. It seems to be the presence of this plugin's cookie that prevents the site from loading.
Do you have any ideas how I can fix this?
I'm on Joomla 3.9.2, php 7.1.26, and the latest version of the Gantry framework.

Please Log in or Create an account to join the conversation.

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to edit your message.
Powered by Kunena Forum