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Issue when i update from Authentication - Email 2.3 to 2.31

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4 months 1 week ago #132 by extonjaez
extonjaez created the topic: Issue when i update from Authentication - Email 2.3 to 2.31
Hello,

I have an error when i update from Authentication - Email 2.3 to 2.31.
" Warning
Extension Install: Another package is already using the named folder: /homepages/46/d428250933/htdocs/IGNITION/administrator/manifests/packages/email. Are you trying to install the same extension again?
Error
Error installing package
"

and i can't desinstall the 2.3 version to install the version 2.31.

Thanks for your help
Best Regards
Arnaud

System Information

PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.5.53-0+deb7u1
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.0.14
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

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4 months 1 week ago #133 by michael
michael replied the topic: Issue when i update from Authentication - Email 2.3 to 2.31
"I can't deinstall the 2.3 version" ?? Why not? Do you get an error?

What you have is a package - which installs 2 plugins. Search for "email" in the Extensions > Manage admin page, and remove the package first. That's what your error is complaining about.

I know what the problem is, and I'm releasing version 2.3.2 - but it isn't going to solve your problem. You'll need to uninstall before making the upgrade.

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4 months 1 week ago #134 by extonjaez
extonjaez replied the topic: Issue when i update from Authentication - Email 2.3 to 2.31
here you will see whats happens when i try to uninstall the package :

Best regards

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4 months 1 week ago #135 by michael
michael replied the topic: Issue when i update from Authentication - Email 2.3 to 2.31
OK, working on that.

I'll have a solution for you soon

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4 months 1 week ago #136 by michael
michael replied the topic: Issue when i update from Authentication - Email 2.3 to 2.31
OK, the solution sucks - but it's a solution.

First, this was one of my first attempts at creating a package which installed multiple extensions - and I got something wrong. I didn't name the manifest file correctly and that's the cause of the issue.

So, the solution - is to rename the manifest file. Once renamed, Joomla will uninstall the package as expected.

Rename: /administrator/manifests/packages/email.xml
change the filename to pkg_email.xml

Then uninstall the package and both plugins.

I have published a new version (2.3.3) with repaired xml manifest files so this issue won't happen again.

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4 months 1 week ago #137 by extonjaez
extonjaez replied the topic: Issue when i update from Authentication - Email 2.3 to 2.31
Ok, works now, thanks for your help!
Best Regards
Arnaud
The following user(s) said Thank You: michael

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