samw created the topic: Auth Log and geographic location info
I've just purchased, downloaded and installed Auth Log. Everything is working as described except that, so far, clicking IP addresses in the J! backend produces no geographic location results for any IP address. That is, the window which is supposed to pop up with whatever information is available for a given IP, just never shows up at all.
This is a test site with a few fake users. I've logged in from a couple of local locations and my phone, and I've also tried manipulating the apparent IP with a VPN to see if that matters, but nothing causes the window w/geographic information to appear for any IP. Is that the default behavior when no data is returned?
I've typed a few of these IPs into online locators and they do return location information, so I'm thinking something is not working correctly.
Btw - this is a duplicate of a support ticket I filed on 5/14 - sorry for the duplication, but I wanted to be sure you saw it, so I'm posting in the forum too.
michael replied the topic: Auth Log and geographic location info
I check the tickets every few days, sorry you fell into the lull..