SSL Labs ScoreSecurityHeaders.io Score

Log in to participate

There is no cost to join RicheyWeb, and membership is a requirement to submit bug reports and participate in the support forums.

× Extension Discussions

There's a right way, and a wrong way

More
6 months 1 week ago #1673 by michael
michael created the topic: There's a right way, and a wrong way
I've been tracking some bad reviews in the JED for...

I've been tracking some bad reviews in the JED for one of my more popular extensions. What I'm finding is very unfortunate, because there isn't much I can do about it other than beg people to stop. Apparently, people are creating non-forks of my extensions and then leaving them online to become stale, or are linking to the download destination of specific versions of my extensions. I don't know if this is malicious, or if they're just oblivious to the consequences of their actions. Of course they would be oblivious - they aren't the ones feeling the consequences.

I release updates for bugfixes on a frequent basis. Feature releases are less frequent, but all the same - my extensions get updated regularly. When someone creates an un-maintained/un-altered fork, they're creating a scenario that makes me look bad. Someone downloads the bad fork, and when it doesn't work - they blame me for it.....leaving bad reviews in the JED. It doesn't hurt the person who created the fork, so why would they pay it a second notice? Likewise, when someone links to a specific old version of my extensions, people download it expecting to see a working extension - which is not always the case where Joomla is concerned. Updates to Joomla drive many bugfix releases. If you download the 2.14.0 version of my extension, but I've released over 100 updates since then - you're not going to have a good experience.

Please, please! If you're going to link to an extension - link to the download page. If you're going to fork an extension - do it the right way. Don't leave my name on it - I don't want the blame you're creating for me.

Please Log in or Create an account to join the conversation.

More
6 months 1 week ago #1691 by danielecr
danielecr replied the topic: There's a right way, and a wrong way
Hi Michael,
all I can say is thank you for the development of your extension.
There can be some bad reviews, maybe some related to the original extension, maybe other for what you wrote in this topic, but the most must be positive, as this is a great extension.
I don't like to install too many extensions on my site but this is a must.
Again thank you

Daniele

Please Log in or Create an account to join the conversation.

More
6 months 1 week ago #1692 by michael
michael replied the topic: There's a right way, and a wrong way
Yes, most are positive - there are 120 reviews right now and they're overwhelmingly positive. You may have noticed in the eprivacy section of the forum, I have a message requesting reviews. I serve 2000 downloads a day, and receive maybe 1 or 2 reviews a month.

Please Log in or Create an account to join the conversation.

More
6 months 1 day ago #1896 by danielecr
danielecr replied the topic: There's a right way, and a wrong way
My positive review has been submitted.
If we think that a review takes about 5 minutes to be submitted and if we can understand that submitting a review is so important for you, than why not submitting!
Come on users! If you like this extension, and I'm sure you like it, submit your positive reviews!

And a side note: if this extension doesn't work for you, most of the time is a wrong user configuration, before submitting a negative review ask for support!
The following user(s) said Thank You: michael

Please Log in or Create an account to join the conversation.

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to add attachements.
  • Not Allowed: to edit your message.
Kunena Forum